NOW HIRING: Implementation Manager

Location: Austin, TX

Chiron Health is an early stage healthcare technology company based in Austin, TX. We are looking for a talented Implementation Manager to join our Operations Team! In this fast paced role, you will coordinate and prioritize project tasks, manage timelines, maintain project plans and communicate status to both Chiron leadership and clients.

Some of your responsibilities will include scope management, change management, estimating impacts of scope change (timeline and cost) as well as managing project resources. This role has an expectation to partner with various departments, such as: Marketing, Sales, Operations, Product, and Engineering.

Essential Duties and Responsibilities: 

– Works with key stakeholders to ensure proper requirements are defined
– Develops milestone plans that align to overall project
– Sets work stream schedule, estimates project resource plans, and maintains status reports for all business resources and end users
– Helps to identify, analyze, and track issues and solutions to problemsProvide technical, business, analytical, and strategic guidance to internal teams supporting work performance and the implementation process
– Consider client feedback along with industry trends to continuously review and optimize the implementation process (SOP)
– Provide project updates to business management and Senior Leadership in conjunction with overall strategic initiatives reporting
– Conduct presentations regarding project status and current issues
– Effectively escalate project risks and areas requiring Senior Leadership interventionProvide external teams with consistent and accurate project status by leading implementation meetings and delivering appropriate documentation

Education and Experience: 

– 3+ years related experience and/or training
– 2+ years Project Management Experience
– Broad understanding of technical, business and medical concepts including: data exchange file formats/methodology, benefit plan design setup, claims adjudication, marketing communications, process flow mapping, etc
– Experience interacting with technical and non-technical resources and stakeholders
– Background in Healthcare or Technology preferredExperience with HL7 integration to major EMR vendor platforms (Epic, Cerner, Meditech, Allscripts, McKesson) a plus
– PMP certification is a plus


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