Provide subject matter expertise, act as technical product advocate, design, develop and implement Security Operations related procedures on the ServiceNow platform. Implement technology specific best practices and standards. Researches and evaluates alternative solutions and recommends the most efficient and cost effective solutions Proposes data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
Translates requirements into functional and technical requirements Designs and develops extensions to Service Now data model in support of requirements towards CMDB, Security Operations and other modules. Reviews and refines designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results
Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Evaluation new features and produce comprehensive analysis and recommendations. Perform and participate in product roadmap planning. Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, technotes, and testing, etc
Experience working in a Security Operations Team Experience designing and implementing technical process Ability to work remotely and independently Practical experience with agile methodologies/tools Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information Comfortable leading Technical Requirements workshops ServiceNow Experience a + Tanium and/or Qualys experience a plus
Cask is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.