Customer Success Champion


BoldLeads
Headquarters: Phoenix

BoldLeads is changing the way Real Estate Agents are doing business. Our lead generation software program is the fastest-growing system in North America, and we are looking for a Customer Success Champion who is serious about making the customer experience the best in the business!

What you’ll be doing:

  • Work one-on-one with clients on the phone and help them succeed
  • Keep our clients excited and motivated
  • Help clients get off to a great start and review best practices
  • Increase client retention through building relationships
  • Develop creative ways to delight our clients
  • Gather success stories and best practices
  • Increase renewal rates and reduce churn
What you’ll bring to the table:
  • Outgoing and high-energy
  • Awesome written and verbal skills
  • Comfortable on the phone
  • At least one year of customer success or support experience
  • Understanding of residential real estate
  • Client retention experience
  • Love working with clients directly and helping them become successful
  • Comfortable in a startup environment
  • Strong empathy for customers AND passion for revenue and growth
  • Desire for continuous learning and improvement
  • Ability to manage influence through persuasion, negotiation, and consensus building
  • Able to work from a home office

Details: $18/hour + Benefits

APPLY FOR THIS POSITION

Send a summary of your customer experience and a resume to applicants@boldleads.com.

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