You are a maker at heart. On a daily basis you’ll help plan, coordinate, communicate, design, mock, test, and iterate on the core Zapier product. Today, Zapier serves over 1 million users, enabling them to connect 750+ apps in over a million ways, and we’re just getting started.
You are technical. Whether you were an engineer in a previous life or you code in your spare time, you’ll drive technically complex projects and be responsible for turning that complexity into a simple user experience. You thrive at abstracting away complexity and delivering a joyful, easy-to-use experience to each customer so they can succeed at using the product.
You are a skilled written communicator. Zapier is a 100% remote team and written communication is critical. You’ll use summaries and reports to communicate findings, objectives and plans to the team. You’re also help manage the day-to-day cadence of projects in our team’s Slack channels.
You can prioritize the 5 tasks on your plate, and teammate’s plates, too. There’s no shortage of things you could be doing at Zapier. You’ve gotten good at saying no to good ideas and only focusing on the great ideas. You’re comfortable setting and communicating project timelines with your immediate project teams and working to scale scope to hit deadlines.
You’re willing to do and learn anything to help your team succeed. You’ll be primarily working on small fluid project teams with designers, engineers, marketers, and data scientists. You don’t need to be an expert in those things you but you should have a basic grasp of their roles and what they bring to the table. You’ll act as the glue to fill in any skill gaps.
You design for the web. You’ve helped build functional web-apps before and understand the ramifications of web-app trends. You probably spend an equal amount of time with Chrome Dev Tools open as you do closed. You have likely built and deployed a basic web app using something like Heroku.
You love talking to users. Product Managers at Zapier are two-sided. One side is figuring out what we should build next. The other side is making it happen. Talking to users serves both sides and is essential to success.
You are data driven. You’re comfortable with SQL queries. You understand statistical significance. You’re able to use that data to improve the experience for the user and meet the goals of the business.
You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.
You love to set your own course with our shared set of goals. At Zapier, you’ll have a weekly project meetings and then you go make things happen. You default to action.
Things You Might Do
Zapier is a startup, so you’ll likely get experience on many different projects across the organization. Here are some things you’ll get a taste of:
- Talk to users and figure out what we should build next
- Hold Zapier’s technical context in your head so you can make good decisions about projects
- Plan and execute new products and enhancements alongside design, engineering, marketing, and data science
- Write HTML, CSS, and maybe JS to help perfect and ship a feature
- Ship to hundreds of thousands of active users
- Help conduct A/B tests and other experiments
- Maintain a high level of autonomy
- Give back to the community via open source and blog posts
- Help customers via support to ensure they have the best experience possible
- Experiment: this is a startup so everything can change
For the past five years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.
We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.
We believe that with the right tools, you can have big impact with less hassle. We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.
We believe that credentials don’t say everything. Our CTO has a finance degree. Our CEO has an engineering degree. Our CPO has a mechanical engineering degree. What you love doing is way more important than the credentials you have.
We believe in a safe, welcoming and inclusive environment. All teammates at Zapier agree to a code of conduct.
The Whole Package
Location: Planet Earth.
If you want to work remote, that’s great. If you want to work near others, that’s cool too. Our team is distributed across California, Colorado, Illinois, Michigan, Minnesota, Missouri, Pennsylvania and the UK because it lets us work with the best people. You don’t have to be located in the USA either. Some of the team live in the United Kingdom, Thailand, New Zealand and Australia. You just have to be talented!
- Competitive salary (we don’t use remote as an excuse to pay less)
- Great healthcare + dental + vision coverage
- Retirement plan with 4% company match
- Profit sharing
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
Pick your own equipment. We’ll set you up with whatever laptop + monitor combo you want plus any software you need.
Unlimited vacation policy (plus we insist you take at least 2 weeks off each year – this isn’t a vague policy where unlimited vacation means no vacation). Work-life balance is really important to everyone at Zapier – we believe it and practice it!
Work with awesome companies around the world. We partner with great software companies all over the world and you’ll constantly get to interact with people from these great companies.
APPLY FOR THIS POSITION
Visit the following link to complete the application process: https://goo.gl/kb07fO